Shipping & Handling Charges and Delivery Times via FedEx or the United States Postal Service. First Class: US $4.50 US Postal Service - 2 to 5 days delivery continental United States Express Mail: US $18.50 US Postal Service - Guaranteed 1 or 2 day delivery including Saturdays to most zip codes in the continental United States. FedEx Standard Overnight: US $25.95 FEDEX - Domestic Service overnight delivery guaranteed by 3 pm for most cities. Note: FedEx does not deliver on Saturdays. International Air Mail: US $6.50 International Air Mail - 3 to 10 business days. Note: Customs can delay delivery to some international destinations. International FedEx: US $69.00 International FEDEX - Delivery depends on destination country. Note: Duties and import fees are the responsibility of the customer. Free Size Exchange Policy: To exchange a set of Sinus Cones™ for a different size at no additional charge, just send us the original set with the box and receipt and specify the size you would like in exchange. 30-Day Money Back Guarantee: If, after trying Sinus Cones™, you find that they're not to your liking, simply send the Sinus Cones™ with the box and receipt to us. Your purchase refund (less shipping and handling charges) will be processed the same business day as it is received. Refunds will be processed in the same form as your payment. For example, if payment was made by credit card, your refund will be processed as a credit to your credit card. If you paid by check, your refund will be processed in the form of a check. Your satisfaction is important to us, that is why we provide a sleep guarantee refund policy. We're nosey though, and appreciate hearing about your reason for return. Contact Us Thank you for your inquiry. We hope that this is of help. Please let us hear if we can assist further. Office Hours: Monday - Thursday: 9 am to 6 pm EST (Eastern Standard Time) Friday: 8 am to 5 pm EST Emails are answered the same business day. SANOSTEC P.O. Box 5650 Beverly Farms, MA 01915 978-922-2008 p 978-232-9999 f info@sinuscones.com Thank you. Breathe Well, Sleep Well